You probably found this website because you are wondering if Wavee.com (Wavee) is a scam. Well, you’ve come to the right place. In this Article, I am going to tell you exactly how Wavee.com works so that you know the inns, the outs, what to expect, and what you are getting into… And then you can see for yourself whether or not Wavee.com is a scam.
These Penny Auction websites keep re-branding themselves over and over again when the press for a version gets too bad. First it was called Swipe Bids, then they changed the name to Swipe Auctions, now they are up to their third iteration (Since I have started writing about them). This New penny auction website’s name is Wavee.com… however it is essentially the same as the older versions of the website with a few changes.
OK, SO Is Wavee.com A Scam?
Well one thing you really need to watch out for is the registration page, particularly when they ask for your credit card. A LOT of people simply miss over this section because the registration pages are deceptive.. this causes people to end up shelling out a LOT more money than they were expecting to. See The Pictures Below For Details (Click To Enlarge):
Wavee.com Registration Page 1
Wavee.com Registration Page 2
Believe it or not, I get a LOT of comments saying that people simply didn’t notice that area where it says they will be charged $179!
And this is a trick Wavee.com uses on their end, by causing you to scroll and scroll to get to that section (The scrolling causes you to get distracted), as well as using large flashy graphics, combined with the fact that it almost looks identical to the first registration page, it really can be easy to not notice where it says you are being charged.
And this directly goes against recommendations by legitimate United States based payment processors as well as guidelines set by Visa and Mastercard. These entities state clearly that flashy graphics should not be used to distract users from the total amount they are paying, or the terms and conditions. They also state that the final price the user is paying should be within 100 pixels of the submit button.
In this case, Wavee.com also does not say “place order”, they simply say “start bidding” which is another deception on its own. It really is relatively easy to miss the area where it says you will be charged $179! So Does That Make Wavee.com A Scam? Well I’ll let you be the judge. I feel it is very deceptive.
Where they have made an improvement over older versions of the website are where you actually have to check a box to agree to terms and conditions, which really helps them only on their end. It does make consumers do a double take, and they might read them, but most of the time, consumers still skip these… And because they checked a box, its harder for the customer to argue that they did not agree to anything the website wants to do.
More About Wavee.com Terms and Conditions
So what about those Wavee.com terms and conditions?
- “You will not have the right to a refund or a redemption, for cash, or Credits.” - This is self explanatory
- “we may allow Credits, used for an unsuccessful bid, to be applied to the purchase of the same item as was the subject of the auction in which the Credits were used or, at our discretion, similarly priced items in the same auction. The purchase price will be the same as the “retail value” of the item, as posted for the auction.” - This is something you need to watch out for! Wavee.com claims these retail values seemingly randomly… On most penny auction websites, if you loose, it’s all money down the drain. On Wavee.com if you loose an auction, you can apply the amount you spent in bids towards buying the item for their “retail price”. But this retail price can be 20% more or higher than what other websites like Amazon.com would sell the same thing for… So you’re not necessarily still getting a deal. They say they “guarantee” the lowest prices but this simply is not the case at all (see number 3).
- “Retail Products do not include any items sold on other auction sites, items sold open-box or during clearance or liquidation sales” - So they match “Retail Prices”… And apparently things that are on sale are not “Retail prices”.. So If amazon.com and every other online retailer is selling it for 20% less than Wavee.com… It doesnt matter because they don’t have to price match clearance or “on sale” items.
- “Wavee reserves the right to limit the number of auctions a user may participate in or the number of his successfully finished auctions at its sole discretion.” - Have you been winning too much? If wavee.com think’s you’ve been winning too many auctions, they can just keep you from bidding at their sole discretion.. Maybe they let you bid they just keep you from winning, who knows? They say they can limit the number of successfully finished auctions at their sole discretion. Seems very fishy to me.
- “The right to use any Credit expires, if not used within 180 days of the date purchased or otherwise obtained from us. Wavee reserves the right to expire Credits acquired with a discount of more than five percent off of the regular posted price at any time after 90 days from the date purchased or otherwise obtained from us.” - Better use those credits because they expire!!
- “Buy-now offers will expire within 24 hours of the end of the applicable auction.” - Not only does it expire after 24 hours, if you are interested or want the price lowered to match somewhere else, you have to contact them and hope to hear back within this 24 hours! Not very likely!
So Is Wavee.com A Scam? I’ll leave that for you to decide now that I’ve shown you the areas you should be concerned about on this particular penny auction website.
Want to know more about the inner workings of Penny Auction Websites In General? I have written a long article that goes into the entire process of how penny auctions work, the bidding process, the users, the fee structures that are similar across all penny auction websites. Visit the link below to learn more.
wow i was waiting for over 2 months for my refund. but what is truth me is that i never have the chance to bit at all. They keep telling me that the money is on the way over and over,until there finally said that the company closed down. i finally make contact with a real voice person and, as soon i try gave her my confirmation number. she hang off on my face.
has anyone successfully claimed there money back from swipe auctions ?
Yes, I successfully got $150 refunded after I signed up at swipebids.com a few months ago. The article on penny bids described it exactly. I was never given a chance to review what I was signing up for or any options on how many bids I could buy. I got online to chat with a rep immediately. She insisted they had a money back guarantee that if I used all my credits and did not win any auctions, they would refund in full. That didn’t make sense. Who refunds the customer’s money AFTER they use the product? I didn’t use any of the bids I’d purchased. I let it sit for a few days.
Then, to my surprise, my credit card company emailed me, asking me if I’d authorized a $150 charge to this outfit in Germany, It was swipebids. I jumped on the opportunity to dispute the charge. I explained to my credit card issuer exactly what happened. That I had not understood what I was signing up for, it wasn’t clear until it was over how many bids I had purchased, never was I given a choice in how much I could spend, and the money back guarantee was not credible. My credit card issuer recouped the payment almost immediately. About a week later swipebids emailed me to ask why I was unhappy with their service and why I wanted my money back. I told them everything I told the credit card company. Plus a few more things I’d come to realize in the interim. This is a really poor way to run a business. At least on ebay, you’re bidding on something, and you don’t pay a cent for it unless you win. Here you’re paying for a chance to bid on something. You’re buying the flimsiest of opportunities to save some money. What a rip off!
Hope this helps. Contact your credit card company and dispute the charge!
BEWARE BEWARE BEWARE!!
Swipeauctions.com aka Swipebids.com is now operating under new website.
Kindly pass this message around as it will save tons of people from getting scammed again by Jesse Willms.
Here’s the new site – selloffauctions.com
Look at all the similarities and you will know.
Try their online chat and you will know.
Above all, I am more than 100% sure that it is new venture of swipebids.com / swipeauctions.com
My information comes from trusted source, someone very close to those guys.
Save yourself from another scam guys.
swipeauctions.com is now selloffauctions.com and they are BOTH scam as we know.
Regards,
Anonymous
Got to admit almost fell for this wavee site. The channel 11 news video almost got me! I register but something told me before completing the billing information I should check and see if this is a scam. It sad to see how many have signed up but thank you for posting your comments or I also would of been a victim.
My son seen the channel 11 new broadcast on the computer and I told him it sounded too good to be true. According to the reviews I have read, its exactly that. Thanks for all the review. You have saved me alot of headaches, phone calls and from being ripped off. This company needs to be reported to the BBB and shut down.
I also got scammed from this company, I was decieved into believing that the bidding was a trial and thought they were going to charge me $.75 cents. it turns out to be $79.00 which I don’t have, I need that money to change the oil in my car. They refuse to return the money and I went to the bank to stop the transation, but it went through anyway. I have learned to NEVER use your atm card on purchases on the internet websites. I pray and hope this company will be shut down prement.
The above article covered it very well – Wavee put a lot of effort into making the registration process purposefully and artfully confusing. I thought I was inputting my card info so that I *could* bid, but it turned out I had actually authorized them to charge me for $75 worth of “credits” (which are virtual little nothings). After just now contacting my bank, it turns out I had authorized 3 payments for $75 for a total of $225. A very hard lesson learned here. The devil is a liar, a thief, and a murder, and it looks like these folks are his progeny.
Surely penny auction=scam although they now seem to vary the pricing and phraseology to avoid that term coming up. The last few of these I saw were swipeauctions Ziinga Bidcactus Quibids Bidbananas bidsauce and Madbid, a few of which still turn up regularly – MadBid in particular.
I used tradersafeguard.com to protect from this type of scams. they verify for you wich website is legit or not. they have alot of services against internet scams.
but almost all this websites like wavee type are a fraud. correct?
Thank you, My local news will hear about wavee.com withing 3 minutes.
Wavee.com is the most fraudulent online “business” I have ever run into. Being a penny auction (or however they describe their business and how it works) has nothing (ZERO) to do with their fraudulent behavior and results, regardless of how “fair” or unfair their bidding process may be.
They fraud you out of money up front and then they fraud you out of money if you “win” something. I have never seen a business like this – blatant fraudulent activity. What’s shocking is that they have not been shut down and thrown in jail yet.
This URL looks like a very good place to complain:
oca.awe.gta.ga.gov/ima_form.asp?name=GENERAL_COMPLAINT
> What is the name of the business you are reporting?
Wavee
wavee.com
> What is the address of the business?
75 5th Street NW
Suite 212
Atlanta, Georgia 30308
> What is the telephone number of the business?
1-800-879-WAVEE
> What is the e-mail address of the business?
support@wavee. com
wavee.com is definitely a scam. i was charged for $75 without knowing anything. when i call them their customer service representative is, you can tell, trained to help company to rob your money. the business model is designed to rob people money. I called my credit card company right away not to pay money. I dont know the result yet but I am determined to fight. Everyone should fight them. This Wavee.com does not deserve any spot in this world.
Wavee.com just got me also. I called my credit card and they said I have to wait to it shows up on my statement.and thin I can dispute it. What a rip off
Yes…I thought I was bidding 75 cents per bid. I lost the bids and found my cc charged $75. I tried every day for over two weeks to speak with a human. No luck. My banker tried and reached them and told her I had agreed to the $75 for shopping credits? What? There is NO clarity on Wavee start page. I want my money back.
I hate to admit that though I have highest degree from university, I was easily fooled by this wavee.com. While I was doing something, their website flashed on the screen obliterating my page. So I got duped into this gambling site presented as auction site and started bidding(really gambling without knowing it) and soon I was out $225,without realizing their concept of gambling. I stopped payment by my credit card, Filed complaqint to BBB, Ohio Attorney General, and Federal trade commission. I encourage everybody to do the same to shut them down before others are cheated. Please stick to stop payment strictly. Also complain to google for this kind of cheating Site.
Did you get scammed? Want your money back? Contact atlanta.bbb.org. It worked for me, I got all of my $75 back.
Wavee.com is without a doubt a scam. I spoke with 2 people at their customer support-Regina and Brittany. Brittany hung up on me because I told her this call was being monitored. They can monitor so I must be able to also, right?
I had called the same day of my original transaction which was 12/15/10. Asked them to cancel my account and that all future transactions would not be authorized. But of course, being a scam, they charged me again on my next statement. Her lame excuse was that there computor as down. I told them that was there problem, not mine.
I did cancel my credit card.
Do not give your CC # over the phone or internet. Check your credits cards activity frequently and report credit card lost or stolen and open a new credit card at least once a year .
yea, the wavee.com news bit got me too– but, not before I found this sight… thanks
The question is: What’s up with the News story!?!?! Do they not investigate anything anymore!?!? What a bunch of loosers!
It’s not a real news company in the first place. It’s all fake. It’s the latest in internet scams. Most scams these days take place on “news” websites. Channel 11 News, Action News… Etc… There are now news template websites you can install, write an article that looks official, and people believe it!
Wavee.com is definitely taking advantage of that!
I should have known better. I bought credits. I was vying for a 1000.00 Visa card. The counter got down to 0 twice and “Processing……….” popped up. I thought I had won. Noooooo……..the counter started all over again. Bet the person who won doesn’t even exist. I wrote to wavee.com and asked for my account to be canceled. The next day (today) I receive an e-mail stating that all the bids had been voided because there was a problem, so I was given my credits back. (So why isn’t the 1000.00 Visa card back on there?). I tried again. This time for an X Box Kinect. Not once, not twice, but SEVEN different times the counter got past 0 and “Processing……….” popped up, only to be followed by the re-set counter. WAVEE IS A SCAM. DO NOT WASTE ANY MORE OF YOUR MONEY. I AM SPEAKING FROM EXPERIENCE!
Wavee is a scam site that was set up for NOBODY to ever win. Same with bozbids.com.
If it is too good to be true, it is.
Wavee just voided the auctions I won because of an investigation of theirs during the months of November and December. I legitimately won 2 auctions and waited over 2 months for the prizes to arrive. When I wrote a few emails inquiring about when I might expect my prizes, wavee just voided the auctions I won and those prizes that went with. What was this about? Are they upset that I dared to complain? I tried to be as nice as possible, but all I got was their standard lame line about shipping being slow. Apparently I was too problematic because my prizes were just voided. Unbelievable. I can’t shout it from the rooftops enough about what a scam this company is. Beware!
TOTAL AND COMPLETE SCAM!!! I “won” two auctions in December, and now in Feb. I have still not received ANY products. After no less than 7 attempts at contact with wavee, I finally am told “server error, invalid auction”. Big surprise, NOT! Complete and utter fraud. AVOID at all costs.
I was scam the same way as everyone else that fall for it .My bank refunded my money while investigating ,but wavvee some how convince my bank the oposite so my bank is taking the money back from my cheking account . really I am calling a lawyer because we need to stop them from scaming more people . i have use ebay for years and never had any problem like this .
Margarita
BEWARE… WAVEE is a SCAM!
They work in a different way. They have a unique style of cheating. See this –
1. I won several auctions on Wavee.
2. They haven’t shipped me items won more than 4 months back!
3. They “voided” 13 of my won auctions saying there was some technical problem during those auctions.
4. They purposefully permit improper use by some users (such as collusion) for several months (even after complaints from other users) and finally close their accounts and void their auctions. Thus, regular user loose bids against the fraud users and fraud users don’t get any items. Wavee wins in two ways!
I don’t think that Wavee does any direct fraud like making multiple charges on credit cards etc. But they loot the customers indirectly.
On Feb,12,2011,at 11:14:17 am. I got a email from Wavee Support, Saying that my $89.00 for 150 credits Was Not refundable,. I sent them a email that I did not bid on anything? Or order anything? It was a one time Promotional offer! It happens so fast! Everthing is flashing in fromt of you,and time is running out,you try to get registerd quick,you don’t have time! You just fill the information out,send then they got you! Report them to Your Attorney Generals office and your BBB asap! It is a Scam! Larry in Topeka!
When asking a chargeback from your bank tell them Wavee US LLC is an unlicensed gambling site and not an auction site! They’ve charged me $89 just for registering. I AM OUTRAGED!!!!!!!!!!!!!! Beware they are a fraudulent company! Go to the BBB web site and file a complaint as I just did. http://www.bbb.org/us/Find-Business-Reviews/ Where it asks for business name, enter Wavee US, LLC . If everybody who was ripped off did that, maybe their web site will be shut down. Couple of days ago I wanted to check out Wavee.com penny auction site so I went ahead and registered with them. Filled out their form entering my name, address and also credit card number. I wasn’t surprised that they’ve asked for my cc number, I thought they will need it when/if I’ll buy / win something from their site. Next thing I know is that my visa was charged for $89.00 without any order taking place, without any verification or approval. I did not order nor purchased anything, all I did was clicked the “Continue” button on their site after registering. They’ve charged me $89 just for registering because I am 1000% sure I DID NOT PURCHASE anything from their site. They refuse to refund me the $89. Now (when it’s too late) I am checking out their reviews on the net and hundreds of people are complaining that the same happened to them too. This is a ripoff, this is a criminal act, this is FRAUD and should be punished. After I’ve sent them an email they are offering a 50% refund (as they do to everybody else as I’ve read on the internet). I will contact the FBI, their local Attorney General’s Office, their local Governor and will also file criminal charges against them. Everybody should contact the above authorities and try everything in our power to shut this fraudulent company down. I am really pissed!!!!!!
They have an “F” RATING WITH THE BBB. Go to bbb.com and check it out!
There are other auction companies, their contemporaries with significantly higher ratings.
Bottom line, they are unethical, use deceptive means, kick you off their site when bidding on an item, etc. Need I say more?
I got bit also. I have ” won ” 4 items, and the first was supossed ship out on March 3. I have not recieved it. I checked the ” My Wavee page, and checked ” Items won ”
& now it says that it will be shipped May 5th. I am trying to reach them with no sucess,yet….I still have a lot of bids
left, and I may as well use them up, but I do intend to write to the BBB.
In Jan I spent 115.00 on bids and soon realized it would take forever to win the ipad I was bidding on.Unforuantly I hit “buy it now” by mistake but no window popped up saying I had purchased it so I continued until I was out of bids.Then I went to use debit card and realized they had deducted $858.00 for the ipad.In calling them they said they would refund the monies and continue to tell me that for the last 9 weeks.I have submitted a complaint to the State of Ga.Consumers Affairs and have heard nothing.Wavee says they cannot send ipad since “it was cancelled” How can these people continue this?????
Hi everybody. I signed up for an account over the weekend just to see how this whole penny auction system worked. I never saw any notice that I would be billed as other have reported, and was charged $79.00.
After at least a dozen requests for a refund I was told each time that the credits I paid for were non-refundable, no exceptions.
Left with no good options I decided to flood their support system and email accounts with requests for refunds. So I finally just got my refund after sending ~300 emails and support tickets to them. Give it a shot. It only took me a couple hours to send all those messages.
Here’s how to do it: go to wavee.zendesk.com/anonymous_requests/new and fill out the form and hit the submit button. This will create a support ticket in their system that they will have to deal with, one at a time. Very annoying. Just keep sending them.
I then also sent about 300 refund request emails to the following addresses: support@wavee.com, Wavee Sales , info@wavee.com, support@wavee.zendesk.com.
You can do this quickly by sending a message. Then go to your sent items, find the message you just sent and hit “reply all”, and hit send. Repeat as much as you want.
It worked for me. It might work for you.
Good luck.
I was scammed by Wavee auctions but I did not take it lying down. So far, they say I’ll recover $71.50 of my $75.00 & I will get my other $3.50 out of them. This is about principle @ this point. This is a SCAM.
I consider myself a careful consumer when it comes to using my debit card on line. But on 3/01/11, I was surfing the web & came across Wavee. The site was intriguing. It shows a lot of endorsements, from the BBB, ABC, NBC, BusinessWeek, Channel 11 news (I’m working w/Val on this matter) & they even boost, winning an award from the Technology Associate of Georgia, Top Ten Innovative Technology Companies Award. So I wanted more information. To get further information, the site asks for a card number, I looked around the page & saw nothing stating my card would be charged @ this point, so I put my card info in. Then BAM!!! I see they charged me $75.00, WHAT???? I immediately called Wavee & told them what happened. Their response, too bad for you, we will not refund you your money. And now you can’t reach anyone @ their posted & non posted phone numbers. So I called my bank, Wells Fargo. They’ll help me w/ this, right? Long story there too, but that’s a different rant. The short story, no, they won’t. But I did not give up there. I have contacted Channel 11 & other authors of positive articles concerning Wavee & asked them, if they are aware that Wavee has turned out to be nothing but a scam? Most are, & they offered to try & help me. I also went to their Facebook page & started posting, & they started deleting my post & soon blocked me. Because, when I saw what they were doing, I started pasting my post over & over. I then starting posting & pasting under my puppies account, & we did the above all over again. We played cat & mouse for quite a while.
I received an email @ 8:00 a.m. the next morning & a phone call around 1:00 p.m. the next day telling me, I would be receiving a refund within 4 business days w/ a confirmation number. Today is the 4th day & I have not received it as of yet, but I won’t stop until I do. I also want to get the word out about Wavee & the scam they are running. These guys are straight up CROOKS. I don’t want them getting to our seniors or you.
Sincerely, L. Lambert
I too was scammed, I hope all of the people who see these pop-ups will beware of this company who is scamming innocent people and robbing them of money. Oh yea they have some disclosures that say that they don’t refund money. But I was unaware of that, and the first page is decieving. I pray that this company will be avoided and that the internet will beware of such a company and not allow this. someone please post on fb and twitter to warn people of these scams. Wavee is stealing from hard working people who are trusting and get caught up in a scam that preys upon people.
Honestly, Wavee actually used to be a legit website. I used to to bid there when they first started and kept going until around October 2010. I actually got great deals on items from there and they were very professional about handling everything. Then they started to incur more and more loss because their CEO and affiliates didn’t want to accept pointers and tips to improve their destined-to-fail business model. Now I am 100% positive Wavee.com uses shills to bid. My proof of this is the explosion of “customers” to their website. Around October 2010 there was a small group of bidders on the site and we all pretty much “knew” each other since we were always the only ones battling for items. There would be an influx of new people now and then due to promotional campaigns they would run and other things of that nature. Then, literally overnight, Wavee.com’s user traffic increased by around 15x the normal amount, without any large national advertising campaign or anything of the sort. This doesn’t just happen overnight on a site like this. Also, all the supposedly new customers had the same exact avatar, when you are allowed to choose avatars upon registration. While that is not a clear indicator of shills, it is pretty suspicious when over 200 people all have the same avatar. You mean to tell me that out of 200 people, 100% chose to go with the default avatar when there is a clear section you have to scroll past full of avatars before you can even submit registration? I don’t think so. That isn’t even probabilistically sound. Also, all of these names had some random combination of letter and numbers, as if they were generated by some random name generator. There were variations of abc123 and gsk123jfj. I mean c’mon, if that isn’t a clear sign then I don’t know what is. Also, I checked the Alexa traffic report on them, that is how I know that their traffic increased by around 15x overnight….Of course when I brought this up on Wavee’s facebook they brushed it aside and said they were real customers bidding, but these customers bid as if they had no capability of reasoning or no end to the amount of money they were willing to spend. This occurred when Wavee became a non-b2b website too, which is another qualm I have with them. They claim they are a 100% b2b penny bidding website, when their b2b shuts off after about 200-800 total bids placed by all users. That in no way equates to 100% for the customer. Customers could get maybe 5% at best with that shill traffic, and then risk losing the rest of their money after the “innovative” green light shuts off. Anyway, these new customers would spend hundreds of dollars in the non-b2b territory on items worth $100 or less. I know rational bidders and how new bidders operate too. If you are new to a website like this, you are definitely not likely to spend hundreds of dollars and gamble your money away in order to win a freaking $40 ipod shuffle, especially when you don’t even know if the website is credible or not. After noticing all this and just getting ignored by Wavee, I decided to leave their lying asses behind because they are a bunch of scumbags. Oh, did I mention that even in the early days when they were legit they were cheating? Yeah, well back in 2010 around spring a bunch of new people started coming to the website. The way these people bid was kind of strange so I checked it out. Looking at the website traffic reports I saw that the majority of activity from active users was coming from Hong Kong. This wouldn’t be strange except for the fact that Wavee was a US only website and did not ship to Hong Kong residents. What was also strange is that fact that Jacky Lai, CEO of Wavee, is from Hong Kong. Eventually when this was brought up to them by a friend of mine, they actually threatened to perma-ban him from the website and withhold all of his outstanding winnings, which numbered in the thousands of dollars. Back then winnings were slow to be honored as well, and you literally had to harass them night and day just to get the response “it will be sent right away.” Of course, the items weren’t sent. All I can say is this…..by bidding on Wavee.com you are handing your money over to thieves. They aren’t even good thieves at that. At least if you are going to try and swindle me out of my money, practice your “trade” and make it harder to see. I’m not ranting about this either because I was scammed. In fact, I wasn’t scammed by them. I took a lot of money from them through wins, and now am happy that I did. I realized their game and got out when things started going down. Let this be a word to the wise, if you play on Wavee, be prepared to lose a ton of money to shilling and other underhanded tactics they employ.
I won a wavee auction in feb. still no product this is a big rip off
I was also scammed! dammit I am so pissed about this f-ing website! Now that i read all of you that have also been scammed. I bought a a flat screen tv wall mount if Feb and I have got nothing! Now there sight is down and they don’t answer the phone. Can i put in a fraudulent claim with the credit card company for something like this?
How do you get a refund now?
THESE ARE SOME THIEVIN BASTARDS. YES I DID HIT BID, BUT WE ALL KNOW THRE REST OF THE SCAM, iS ANY WACHDOG AGENCY GOING AFTER THE SOBs? STILL LOOKING FOR MY MONEY/DIGNITY.
wavee is a scam !!!! I won a 16gb ipod nano for $1’62 cents and payed for it and never received it ? I called 8 weeks later to find out they were having website problems and I was not a winner ? I said if your site is having problems then why is it still running and taking bids 24-7 ? bullshit !!!!!!!! I was born a night but not last night. now the site is not available and I am out 180 dollars. expensive lesson learned and shared to you all.
I AM THE SUCKER I SAW THIS LAST NOV ON THE NEWS ON HOW YOU COULD WIN OVER THE NEXT 6 MONTHS I SPENT 600.00 FOR KINDLE/GAMES ECT THAT I WON AT A FAR PRICE EVERY MONTH I WOULD GET LETTERS SAYING THEY WERE SENDING WELL NOW A YEAR LATER NOTHING I NEED TO KNOW HOW TO GET ANY MONEY BACK SINCE I HAVE E-MAILS FROM COMPANY SAYING THEY ARE SHIPPING I HAVE THE LAST 5 MONTHS OF E-MAILS ONLY SINCE JULY DID I KNOW THEY ARE NO LONGER IN BUSINESS ANY INFO HELPFUL- I KNOW THEY HAAVE PROBABLY JUST CHANGED NAMES
I am sorry you did not hear about settlement that Wavee was forced into.
Wavee.com Settles with the Governor’s Office of Consumer Protection
July 6, 2011
ATLANTA, GA – John Sours, Administrator of The Governor’s Office of Consumer Protection (“OCP”), today announced that the agency has entered into a settlement with Wavee US, LLC D/B/A Wavee.com (“Wavee”), a company that conducted “penny auctions” via its website. The settlement follows an OCP investigation which revealed that the auction company failed to send a number of purchased products to consumers in a timely manner and failed to clearly and conspicuously disclose that consumers were purchasing bid credits when they registered on Wavee’s website.
Under the settlement, Wavee is required to cease operations, provide $202,210.20 in consumer restitution, and pay a $35,000 civil penalty and $15,000 in administrative expenses.
As part of the settlement, Wavee will also pay $50,000 to the State to establish a trust account for issuing refunds to eligible consumers who unintentionally purchased bid credits from Wavee. Consumers who believe they may be entitled to compensation under the settlement can fill out a claim form and submit it to OCP, along with supporting documentation. Claim forms must be post-marked no later than midnight on August 30, 2011 in order to be considered for restitution.
Eligibility
In order to be eligible for restitution, the claim must meet the following requirements:
1.The claim must involve a consumer transaction with Wavee;
2.The claim must be a consumer complaint relating to the unintentional purchase of bid credits;
3.The consumer must have documentation showing that he or she did not intend to purchase bid credits. Acceptable documentation for these claims includes, but is not limited to copies of complaints submitted to Wavee, to the Better Business Bureau, to any governing body (e.g. any attorney general’s office, OCP, local elected officials, etc.), and e-mails or letters to credit card companies disputing the charge(s) prior to July 1, 2011; and
4.The consumer must not have received a previous refund from Wavee for his or her purchase of bid credits. OCP will retain a list of all consumers who have previously received a refund from Wavee.
Filing a Claim
You can download a claim form or you may request a form by calling 404-651-8600 or 800-869-1123 (in Georgia, outside the Atlanta Metro area).
Completed claims, along with supporting documentation, should be sent via U.S. Certified Mail to:
Governor’s Office of Consumer Protection
Attn: Wavee.com Claims
2 Martin Luther King Jr., Dr. SE
Suite 356
Atlanta, GA 30334
Claims must be postmarked by August 30, 2011. Claims that are postmarked after the deadline will not be considered. After filing, your claim will be reviewed. If you are not eligible, you will be notified accordingly. If you are eligible, you will be mailed a check once all claims have been received and evaluated. If the claims received total more than the amount of the restitution funds, a proportionate amount will be distributed to all eligible claimants.
Press Contact Info
Bill Cloud
404-656-3790